Reputation ManagementBookmark this
Your customers can become ambassadors for your brand if they had a good experience and share it on Google or social media sites. They can also become your worst nightmare if they leave a bad review. It is immensely important to thank customers who leave good reviews and to communicate with customers who leave bad ones. Reputation management is a key online marketing tip and can humanize your business and help it grow immensely if it’s done correctly.